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Privacy Policy

This Privacy Policy describes how Maison El Nabil, operated by Best Luxury Perfumes Trading LLC, collects, uses, stores, and protects personal data in accordance with the applicable data protection laws of the United Arab Emirates.

By using this website or placing an order, you agree to the terms of this Privacy Policy.

1. Data Controller

The data controller responsible for processing your personal data is:

Legal Entity: Best Luxury Perfumes Trading L.L.C
Trade Name: Maison El Nabil
Registered Address: Dubai, United Arab Emirates
Contact Emails:

2. Personal Data We Collect

We may collect and process the following categories of personal data:

  • Identity data (name, surname)
  • Contact data (email address, phone number)
  • Delivery and billing address
  • Payment information (processed securely by third-party providers; we do not store card details)
  • Order history and transaction data
  • Account information (if applicable)
  • Technical data (IP address, browser type, device information)
  • Marketing preferences
  • Customer service communications

3. Legal Basis for Processing (GDPR – Article 6)

We process personal data on the following legal bases:

  • Performance of a contract (order processing, delivery, customer service)
  • Legal obligation (accounting, tax, compliance)
  • Legitimate interest (fraud prevention, website security, service improvement)
  • Consent (marketing communications, cookies where required)

You may withdraw your consent at any time.

4. Purpose of Data Processing

Your personal data is used to:

  • Process and deliver orders
  • Manage payments and prevent fraud
  • Communicate regarding orders, returns, or inquiries
  • Manage customer accounts
  • Improve website functionality and user experience
  • Comply with legal and regulatory obligations
  • Send marketing communications where consent has been given

5. Data Sharing & Third Parties

Personal data may be shared with trusted third parties strictly necessary to operate our business, including:

  • Payment service providers
  • Shipping and logistics partners
  • IT and hosting providers
  • Marketing and analytics platforms
  • Legal or regulatory authorities where required by law

All third parties are required to comply with applicable data protection laws.

6. International Data Transfers

As Maison El Nabil operates internationally, personal data may be transferred outside the European Economic Area (EEA), including to the United Arab Emirates.

Where such transfers occur, we ensure appropriate safeguards are in place, including:

  • Standard Contractual Clauses (SCCs)
  • Adequate security and confidentiality measures

7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, and reporting obligations.

Retention periods vary depending on the nature of the data and applicable legal requirements.

8. Data Security

We implement appropriate technical and organizational security measures to protect personal data against unauthorized access, alteration, disclosure, or destruction.

However, no online transmission or storage system is completely secure, and absolute security cannot be guaranteed.

9. Your Rights Under GDPR

If you are located in the European Union, you have the right to:

  • Access your personal data
  • Rectify inaccurate or incomplete data
  • Request erasure (“right to be forgotten”)
  • Restrict processing
  • Object to processing
  • Data portability
  • Withdraw consent at any time
  • Lodge a complaint with a supervisory authority

Requests can be sent to: support-me@maisonelnabil.com

10. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to improve functionality and user experience.

You may manage or disable cookies through your browser settings.
For more information, please refer to our Cookie Policy (if applicable).

11. Marketing Communications

You will only receive marketing communications if:

  • You have explicitly opted in, or
  • Such communication is otherwise permitted by law

You may unsubscribe at any time using the link provided in our emails or by contacting us directly.

12. Children’s Data

Our website and services are not intended for individuals under the age of 18.
We do not knowingly collect personal data from minors.

13. Limitation of Liability

To the fullest extent permitted by law, Maison El Nabil shall not be liable for damages arising from unauthorized access, hacking, data breaches, or events beyond reasonable control.

14. Changes to This Privacy Policy

Maison El Nabil reserves the right to modify this Privacy Policy at any time.
Changes will be effective immediately upon publication on the website.

15. Governing Law

This Privacy Policy is governed by UAE law.

16. Contact

For any questions regarding this Privacy Policy or your personal data, please contact:
📧 contact@maisonelnabil.com